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Terms That Govern Your 8mbit Account

These terms set out what you agree to when you open and use an 8mbit account — covering deposits via bKash, Nagad and Rocket, how we handle your funds, and what we expect from you.

Account eligibilitybKash, Nagad, Rocket paymentsWithdrawal conditionsAccount securityApplicable law
8mbit Terms That Govern Your 8mbit Account
HOW WE OPERATE

How 8mbit Handles Your Account and Data

We keep your account data and payment records secure using encrypted connections across every session. Here is how we manage the key areas that matter to you under these terms.

Payment Verification

When you withdraw, we verify that the bKash, Nagad or Rocket wallet matches the one registered to your account. This step protects your funds from being sent to the wrong number.

Account Security

Your account is protected by a password and OTP verification on login. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Retention

We retain transaction records and account activity logs as required for financial compliance. You can request a summary of your account data by contacting support with your registered details.

Terms Change Process

Material updates to these terms are communicated before they take effect. You can request a copy of the current terms at any time through live chat or email support.

TERMS CONTACT

Questions About These Terms

Live Chat Reach our support team directly through the live chat window in your account dashboard. Available for account, payment and terms queries during operating hours.
Email Support Send detailed terms or account questions to our support address. We aim to respond within one business day for written queries about policy or account standing.
Help Centre Our help centre covers common terms questions — payment rules, withdrawal conditions, account limits and what happens if your account is flagged for review.

Common Questions About Our Terms

These are the questions we hear most often about how our terms apply to your account and payments.

You must meet the legal age requirement in your jurisdiction and access the platform only from regions where it is permitted under local law. Eligibility is your responsibility to confirm.

Yes. All deposits made through bKash, Nagad or Rocket are governed by these terms. Once a transfer is confirmed on the payment network, it is credited to your account wallet under these rules.

Contact support via live chat or email to request account closure. Any verified balance in your wallet at the time of closure is eligible for withdrawal to your registered payment method.

We will notify you of material changes before they take effect. Minor clarifications may be updated without prior notice. Continued account use after a change means you accept the updated terms.

Send a request through live chat or email support with your registered account details. We will provide a summary of your transaction history and account activity within a reasonable timeframe.

Accounts may be suspended for fraudulent activity, opening multiple accounts, providing false registration details, or misusing any offer. We will contact you if your account is under review.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.